Privacy Policy

Last Updated: 17.12.2024

Company: Catch Yazılım Limited Şirketi (“Lucid Novel”, “we”, “our”)

Website: www.lucidnovel.com

Lucid Novel values your privacy. This Privacy Policy outlines how we collect, use, store, and share your data when you use our services, including our website, applications, and associated platforms (collectively, “Services”). By using our Services, you agree to the practices described here. If you disagree with this policy, please discontinue use of our Services.

For any questions about this Privacy Policy, you may contact us at:

Email: privacy@lucidnovel.com

Company Address: MASLAK MAH. BÜYÜKDERE CAD. USO CENTER NO: 245 İÇ KAPI NO: 27 SARIYER/ İSTANBUL

1. Data Collection

We collect the following data depending on how you use Lucid Novel:

I. Data You Provide Directly

When you interact with Lucid Novel, you may provide:

        •        Account Information: Name, email address, age, gender, and password.

        •        Content Data: Literary works, comments, reviews, or other content you create or publish.

        •        Transaction Data: Payment information for purchases (e.g., credit card details).

        •        Communication Data: Support queries, feedback, or complaints submitted via customer service.

II. Data from Devices and Applications

We collect data through devices or browsers you use to access our Services:

        •        Device Information: Type, software, operating system, and settings.

        •        IP Address and Cookies: Internet protocol address, location, and browsing activity via cookies.

        •        Usage Data: Features used, time spent on the platform, and page interaction data.

III. Data from Partners and Third Parties

        •        Third-Party Accounts: If you link a third-party account (e.g., Google or Facebook), we collect related data such as your username and email.

        •        Advertisements and Analytics: Data shared by advertising and analytics providers to optimize user experience.

2. Cookies and Tracking Technologies

We use cookies and similar technologies to:

        •        Authenticate users and improve login security.

        •        Analyze traffic, identify patterns, and enhance performance.

        •        Deliver personalized content and advertisements.

You can disable cookies via your browser settings, but doing so may limit certain functionalities of our Services.

3. Purposes of Data Processing

We process your data for the following purposes:

        •        Account Management: To create, secure, and maintain your account.

        •        Service Delivery: To provide access to features, including reading, commenting, and publishing.

        •        Personalization: To recommend novels, customize content, and improve user experience.

        •        Transaction Management: To process payments and provide purchase confirmations.

        •        Platform Optimization: To analyze performance, troubleshoot issues, and test new features.

        •        Security and Compliance: To detect fraudulent activity, monitor misuse, and comply with legal obligations.

4. Data Sharing

We do not sell your personal data. We may share data under the following conditions:

        •        Service Providers: With trusted third-party providers for payment processing, hosting, analytics, and customer support.

        •        Legal Requirements: To comply with legal obligations or respond to lawful requests from public authorities.

        •        Business Transfers: If Lucid Novel undergoes a merger, acquisition, or asset sale.

All third parties are contractually obligated to process your data securely and only for the purposes outlined here.

5. Data Security

We implement technical and organizational measures to safeguard your personal data, including:

        •        Encryption of sensitive information (e.g., payment data).

        •        Restricted access to your data by authorized personnel only.

While we take reasonable steps to protect your data, no method of transmission or storage is entirely secure. You are encouraged to use a strong password and protect your account credentials.

6. Your Rights

Under KVKK (Turkish Data Protection Law) and applicable global regulations, you have the right to:

        •        Access: Request a copy of your personal data.

        •        Correction: Update inaccurate or incomplete data.

        •        Deletion: Request the deletion of your account and associated personal data.

        •        Restriction: Limit the processing of your personal data.

        •        Objection: Object to data processing based on legitimate interests.

To exercise any of these rights, contact us at privacy@lucidnovel.com.

7. Data Retention

We retain your data for as long as necessary to fulfill the purposes outlined in this policy. Once no longer required, we delete or anonymize your data unless legally required to retain it.

        •        Account Deletion: Upon request, we will delete your account and data within 15 business days.

8. Age Restrictions

Lucid Novel is not directed at children under 13 years old (or the applicable minimum age in your jurisdiction).

        •        Minors Between 13-18: Parental or guardian consent is required to use our Services.

If you believe we have collected data from a child under 13, please contact us immediately.

9. International Data Transfers

As part of a global platform, your data may be transferred and processed in countries outside of Turkey. We ensure all data transfers comply with applicable laws and are protected by appropriate safeguards.

10. Policy Updates

We may update this Privacy Policy from time to time. Changes will be communicated via our website or email. Continued use of Lucid Novel after updates constitutes acceptance of the revised policy.

11. Contact Information

For any questions, concerns, or complaints regarding this Privacy Policy, please contact us:

Email: privacy@lucidnovel.com

Address: MASLAK MAH. BÜYÜKDERE CAD. USO CENTER NO: 245 İÇ KAPI NO: 27 SARIYER/ İSTANBUL